OK, I’ve been doing custom closet designs for years so when my prospective client asked me if there would be enough room in her design for tall boots – even though I already included adjustable shelves (which would allow space for the tall boots) it dawned on me, maybe (just maybe) she didn’t ‘see’ the design like I did.

And why should she see it like me. First, I’ve created thousands of designs and second, I’m intimately familiar (and…